What a Dashboard Is and Does

A dashboard is a collection of reports displayed together in one main report, where the only logic linking the resulting information is its relevance to the overall business strategy. Data can come from the same database, or from a number of different sources or databases. Even where the reports interrogate only one database, data can be reported in very different ways, and the results returned in a variety of formats.

This is where record-keeping methodology and software selection can help to facilitate the implementation of these BI tools. Many small business owners often assume that this is beyond their budget and fail to understand the greater benefits such reporting brings. In addition, the cost behind such implementation need not be substantial and can often be tailored to individual business needs. What is often critical is that the business starts with the right pillars or foundation. This is often overlooked or carelessly cast aside until bottlenecks occur when it is usually too late!

This high level view of the pertinent aspects of a business issue is an invaluable tool in the interpretation and communication of up-to-the-minute results, and an important aid to strong decision making.

The logical approach to all this boils down to 3 simple steps:

  1. Know your business objectives.
  2. Know what to do to accomplish the objectives.
  3. Know how to measure what your business do. If you can’t measure, you can’t manage.

Some practical starters for new business owners:

  1. Give some thoughts on your record-keeping. Your accountant should be able to work with you to give you an idea on the structure behind these records.
  2. Start with the simplest technology or software, taking into consideration future expansion. The simplest is not always the cheapest. Focus on productivity and efficiency in terms of administration as it will reap benefits for your business in the long run.
  3. Start only with a few drivers to measure your business. Do not be overly-ambitious with too many but really focus on the key drivers. If the wrong drivers are selected, they can always be changed. You can only tell they are wrong if they are being measured!


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GST For Lawyers

Agency relationship and disbursements

One common area where GST for lawyers is not widely understood is in the area of legal disbursements. Hopefully this blog will summarize some of the key practical points for legal professionals and clarify GST for lawyers.

Below is an extract from GSTR 2000/37 where it relates to agency relationship applied in scenarios for GST on solicitors and lawyers.

  1. Agents may incur expenses on a client matter both as an agent of the client and as a principal in the ordinary course of providing their services to the client. For example, in most cases, even though agreements between solicitors and clients may not use the term agent or agency, it is clear that the clients have authorised the solicitors to act on their behalf in the particular matter. When the solicitor acts as an agent for the client, the general law of agency applies so that the solicitor is ‘standing in the shoes’ of the client.
  2. If a disbursement is made by a solicitor and incurred in the solicitor’s capacity as a paying agent for a particular client, then no GST is payable by the solicitor on the subsequent reimbursement by the client. This is because the goods or services to which the disbursement relates are supplied to the client, not to the solicitor, by a third party. Also, the reimbursement forms no part of the consideration payable by the client for the supply of services by the solicitor. However, if goods or services are supplied to the solicitor to enable the solicitor to perform services supplied to the client, GST is payable by the solicitor on any reimbursement by the client of expenses incurred on those goods or services, whether the reimbursement is separately itemised or included as part of the solicitor’s overall fee. This is because the reimbursement is part of the consideration payable by the client for services supplied by the solicitor.

GST Not Payable

The following are examples of common fees and charges, for which a client is liable, that may be paid for by a solicitor as a paying agent of the client. If the solicitor makes the payment, GST is not payable on the subsequent reimbursement by the client to the solicitor for:

  • Application fees
  • Registration Fees
  • Court Fees
  • Barrister’s Fees when barrister is engaged by the client
  • Incorporation Fees
  • Most fees in connection with registering and maintaining the status of particular legal relationships such as companies, partnerships, societies or associations. A common example would be registering a company through ClearDocs where the client could have done it directly through them.
  • Fines, penalties, stamp duty and taxes
  • Probate fees

GST Payable

The following are examples of common disbursements that, depending upon the contractual arrangements between the client and the solicitor, can be incurred by a solicitor and then reimbursed by a client as part of the consideration payable for legal services provided to the client by the solicitor. If the following disbursements are incurred by a solicitor, GST is payable on the subsequent reimbursement by the client to the solicitor:

  • Search fees
  • Municipal search fee (eg rates; zoning; permits)
  • Birth/death/marriage certificate fees
  • Barrister’s fees when the barrister is engaged by the solicitor
  • Witness fees
  • Fees for recording court proceedings
  • Service of document fees
  • Fees for expert report or attendance in court
  • Fees to obtain court transcript

The above GST treatment of disbursements is consistent with the income tax treatment of disbursements as explained in Taxation Ruling TR 97/6.

The following are examples of costs that a solicitor may incur in carrying on the business of providing a legal service to the client. GST is payable on any subsequent payment by the client to the solicitor for the supply of the legal service for:

  • Telephone expenses
  • Postage expenses
  • Photocopying expenses
  • Courier expenses
  • Word processing expenses
  • Travel expenses of the solicitor and staff

Example 10

A law firm acting for a client charges the client for costs incurred in providing a legal service and receives a fee for its professional services. The firm acts as a paying agent for the client with respect to the outgoings which the client is legally obliged to pay (such as the payment of land taxes and court costs) for supplies made to it. However, an agency relationship generally does not apply to those circumstances where the law firm provides a legal service for a client, pays for taxable supplies on its own behalf and then charges the client for those expenses (such as photocopying and telephone calls).